The Coronavirus pandemic is unlike anything our generation has seen until now. Not only has it affected people on a global scale, but also shook up everything that came in its way from education to jobs to businesses, and most importantly – our normal way of life. Despite all efforts the number of rising COVID-19 cases in the country doesn’t seem to be subsiding anytime soon; but life has to move on. Many people who had earlier canceled or postponed their move due to the lockdown, or those who had moved in with their families due to long-period and to save rent, would now be looking to shift as most of the country is opening up.
As part of our commitment to you, our office will continue to adhere to all local, state, and national guidelines. When you come in for your next appointment, you may notice a few changes that we have put in place to help protect our clients and staff. All Customers will be asked a series of screening questions when they initially arrive for their appointment. We are requiring our staff and clients to wear a mask during the duration of their appointment. In an effort to limit the amount of Customers at our office at a given time, we will be staggering all of our appointment times through the day. You may have had your appointment already rescheduled because of this initiative.
We are modifying our Customers check in procedure to adhere to social distancing guidelines as closely as possible. We have increased our frequency of disinfecting / sanitizing across all devices, equipment, medical instruments, tables, chairs, and so on to now take place before and after we see each Customers. Possibly modified hours of operation. Only Customers may enter the office for appointments. We ask that you do not bring spouses, guests or friends with you to your appointment if possible. You will find hand sanitizer in the reception area and other areas across the office for you to use as needed. We request that you provide 24 hours notice if you are unable to make your appointment. We look forward to seeing you again and are happy to answer any questions you may have. Please know that your health and safety as well as that of our staff, is of the utmost importance to us.
We value your trust and loyalty and look forward to welcoming back our customers, neighbors and friends.
Sincerely,
Your Toto Packers and Movers Team
